ORDER MANAGEMENT

360° Order & SKU Data At Your Fingertips

Order Management comes standard as part of our complete Warehouse Operating System.

Why us

Your Ops, Supercharged.

ShipHero is always going to be our number one because they listen, they’re innovative, and they continue to invest in their product.
99%+
Shipping Accuracy
3X
Picking Efficiency
30%
Faster Shipping
ShipHero has helped us scale without worrying about system breakdowns. It’s reliable and gives us peace of mind.
35%
Reduction in Costs
Our tools

Our Order Management tools keep you in control of the day.

01

Seamless sync

There’s no downtime between ShipHero and your storefronts. Our store integrations are simultaneous so your online inventory counts are always accurate. You no longer have to worry about missing a sale because the system was waiting to “catch up.”

For more information regarding some of our most valued partners, such as Shopify Plus, WooCommerce, Amazon, BigCommerce and more, visit our Integrations page.

02

Fully open API

ShipHero and our engineers work hard to offer the types of integrations and features that can help your business. However, if you need more, you and your IT team can work with ShipHero’s fully open API to make ShipHero’s Warehouse Management Software (WMS) even more customizable to your business.

We also have a Developer Community where other ShipHero clients work together to answer common questions and help troubleshoot any tricky integrations.

03

Order tracking

ShipHero’s WMS offers order tracking tools that you just won’t find with other software providers. One of our key features is PostHero, a tool that allows you to look across carriers and see which ones are performing the best, and which ones might be falling short. It will give you a true picture of your overall carrier performance and put the power to predict in your hands.

Click here for more details about PostHero.

04

Automation rules

One of the most flexible and useful order management tools in ShipHero’s toolbox are automation rules. They are truly a super power. Here are a few examples of the most common automation rules that our clients use. Read more about ShipHero’s Automation Rules here:

Read More
Features

5 top automation rules

01
Add Items

Make it easy to run Buy One, Get One promotions in your store. You can set up an automation rule that will trigger the addition of an item if the order meets certain qualifications.

02
Insert Note

Signal the warehouse teams to include a special note with certain orders, based on the products included, the order total or a variety of other parameters.

03
Rate Shopping

Save on postage by using ShipHero’s real-time ship rate shopping. You’ll always find the cheapest carrier label which will save you money.

04
Set Priority Flag

Make sure the most important items get to the most important customers on time. The Priority Flag meanings are defined by you and your team, so it’s the perfect fit for your business.

05
Set Box to Use

You can give customers a specialized experience by choosing a special box for certain orders, or dictate the box type/size to use for certain products.

Testimonials

Hear from our awesome clients

“I believe ShipHero gives us all the tools for success to run a 3PL.” 
Matt Schroeder,
Co-founder of Tidalwave
https://player.vimeo.com/video/1134221782
“ShipHero’s support is top-notch. Quick responses, seamless integrations, and a user-friendly interface that makes training a breeze.”
Sarah Judd
Senior Manager of Client & Vendor Relations at Webster Fulfillment
https://player.vimeo.com/video/1132194812
“I describe ShipHero as the brains of our operation.”

“If you’re serious about scaling your business, then you need to make the jump and make the investment in your software. This will be the force that drives efficiency in your business.”
Zaid Shahatit,
Co-founder of 247 Fulfillment
https://player.vimeo.com/video/1132199262
FAQ

FAQs about our Order Management Software

What does an order management system do?

An order management system for an eCommerce store, manages the order process via the web. The system will know if there is enough inventory of an item to fulfill order requests, and will manage placed orders, transmitting them to your warehouse for fulfillment.

What does OMS mean in eCommerce?

In eCommerce, OMS stands for Order Management System. There are some stand alone software offerings that only provide order management, but at ShipHero, our order management software also includes returns management, inventory tracking, robust reporting and more.

The process

Explore more of our features

Mobile Replenishment

Take control of your replenishment process with ShipHero’s mobile app.

ParcelView

End-to-End transparency now at the click of a button.

Work Orders

Manage pre-assembly, track progress, and unlock cash flow.

Ratings

4.6 Star rating - Our reviews speak for themselves.

5K +
eCommerce brands
Be a leader in our industry to positively impact how eCommerce is shipped around the world
10 +
Years of expertise
Shopify
4.3 · 113 reviews
Trustpilot
4.5 · 608 reviews
Capterra
4.2 · 83 reviews
G2
4.4 · 180 reviews