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A curious, flexible and qualified team of professionals is ready to bring you on board.
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Our process starts with team introductions and a high-level assessment of your pain points. We will have a discussion regarding the direction and timing of the project.
Establish Key Dates for Milestones
Guidance on Detailed Discovery
Establish Meeting Cadence
We’ll continue by mapping out your current operations process, including receiving, putaway, warehousing, picking, packing and shipping. We’ll also perform a detailed analysis of data and information needs throughout the process.
Discovery for Carriers / Aggregators / Shopping Carts
Professional Services Discussion; Custom Invoice Discussion / Requirements
Static versus Dynamic Slotting
We will introduce you to ShipHero’s dedicated teams that can address your needs. Our teams have developed proven tools and processes that will enable your warehouse to run more efficiently.
Sales Orders / Purchase Orders / Location Management / Catalog Management
Introduction of Automation Rules, Profiles, Workflows, Batch Picking, Replenishments
Overview of other ShipHero tools not needed for go-live, but available, such as reports, configurations, etc.
ShipHero provides advice to your team regarding the type of equipment to order. Delivery dates and scheduled installation dates will be integral to the onboarding process. We’ll also work on the following warehouse areas:
Dynamic Slotting Location Naming Conventions; Order / Procure Labels; and if needed, Inventory Movements to Dynamic Slotting Locations
Schedule and Scope Location Labeling (Required to go-live); Schedule and Scope Physical Inventory (required to go-live)
Professional Services (as required)
Our team will schedule training and familiarize your employees with the new system and functionality based on your recommendations. We will also perform comprehensive testing of workflows and coordinate with your dedicated solutions specialist.
Validate Carriers / Rates / Profiles and Expected System Behaviors
Schedule and Affirm Go-live Date
Schedule and Affirm Go-live Date
Our dedicated team is positioned to provide the insight, guidance and education that all new clients need in order to be successful.
Our team of heroes are here to support you and help you be more successful. Our goal at the end of the day is amplifying your success.
Our solutions specialists are here for you, period. We know that starting out on the right foot will lead to future success and our team takes that seriously – like saving-the-world seriously.
We know that our shipping software gives you the best chance for success – we will always focus on how it will work best for you.
By week 3 of the 4 to 6 week process, you and your team should expect to spend a good amount of time working on the tasks required to prepare your warehouse for ShipHero. For a better illustration of what the time commitment will look like, check out the chart below.
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