Shiphero

Giving you eCommerce superpowers

We are supply chain and logistics experts that make a difference to help with all your needs.

Our story

The ShipHero Story

Built for eCommerce. Evolved for Scale. Focused on What We Do Best.

ShipHero was born out of firsthand frustration. In 2013, our founder and CEO, Aaron Rubin, was running his own direct-to-consumer brand and couldn’t find warehouse software built for eCommerce. Most platforms were designed for wholesale and manufacturing, not for fast-moving, multi-channel online orders.

So he built what he needed: a warehouse management system (WMS) designed from the ground up for eCommerce operations.

That platform became ShipHero. Today, more than 5,000 warehouses across North America and beyond rely on ShipHero to manage their operations. From Shopify Plus brands to high-volume third-party logistics (3PL) providers, our customers use ShipHero to streamline everything from receiving and putaway to picking, packing, shipping, labor tracking, and returns.

From Fulfillment to Focus.

As demand for our software grew, so did interest in how we ran our own operations. In 2019, we launched ShipHero Fulfillment, a 3PL powered entirely by our WMS. Running our own network of fulfillment centers gave us valuable insights and helped us build a better product.

In 2023, we spun off that fulfillment business into a separate company, LVK. This allowed ShipHero to focus fully on what we do best: building and supporting warehouse software for brands and 3PLs.

We don’t run warehouses. We power them.

And we’re proud to support some of the best in the industry: 3PLs and fast-scaling brands that rely on ShipHero to run leaner, smarter, and faster.

If you’re looking for software to scale your own warehouse, you’re in the right place.

We simplify the complicated. You scale with confidence.
Ratings

4.6 Star rating - Our reviews speak for themselves.

5K +
eCommerce brands
Be a leader in our industry to positively impact how eCommerce is shipped around the world
10 +
Years of expertise
Shopify
4.3 · 113 reviews
Trustpilot
4.5 · 608 reviews
Capterra
4.2 · 83 reviews
G2
4.4 · 180 reviews
Culture & Core Values

These values are the backbone of our culture-driving our actions, shaping who we are, and keeping us aligned in our pursuit of excellence.

Do the Right Thing

Bring the picking right to the packing station and let our tech lead the way. Pack-to-Light simplifies the fulfillment process, guiding your packers with LEDs that streamline orders, reduce errors, and boost throughput up to up 450%. Perfect for high-volume 3PLs ready to scale with precision.

Scrappiness

We do more with less. We are scrappy, determined, resourceful and relentless in delivering results.

Tenacity

We take a relentless approach in our business. We show up expecting to win every day; obsess about serving our clients and our employees; and are driven by results.

Have Fun & Be Bold

We support work life balance and have fun while being our bold and authentic selves.

what drives us

The backbone of our culture

Vision

To become the most trusted leader, employer and partner in the fast-growing eCommerce fulfillment and software industry, focusing on our customers’ success by making it easy to run a warehouse and ship eCommerce.

Mission

Make it easy for brands & fulfillment providers to ship eCommerce. Built by a diverse global team that values honesty, tenacity and purpose. Be a leader in our industry to positively impact how eCommerce is shipped around the world.

Purpose

At ShipHero we’re driven to help our customers grow their businesses by providing solutions that solve complex problems, continually engineered to be reliable and fast.