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ShipHero Fulfillment is proud to announce that we can now help eCommerce brands save money by taking advantage of Canada’s Duty Deferral and Duty Drawback programs and USCBP’s Section 321. When combined with our fulfillment expertise, this will directly impact brands’ bottom lines and save them money - often as much as 20%!
Section 321 is a law that is part of the US Customs and Border Protection. It allows for individual US customers to purchase goods up to $800 USD per day and have it shipped from Canada into the United States duty free.
Canada incentivizes eCommerce brands to import their products through Canada by offering duty deferral and duty drawback programs. These programs reimburse or waive all duty fees paid on imports. This can result in a lowered landed costs of up to 10-20%!
An eCommerce company that imports products from overseas would normally have them shipped from their country of origin and then sent to the United States. Once they arrive in the United States, they will be subject to customs review and import fees.In recent years, these import fees (duties) have increased when importing goods from certain Asian countries. For example, shoes imported from China have a duty of 48%. The same shoes when shipped and imported in Canada have a duty of anywhere from 0-20%. Huge savings!Obviously, just this savings alone would be enough justification for brands to take advantage; however, all duties paid in Canada can be submitted for deferment - which in this case means reimbursement. So, any duties paid on these shoes from China sent to Canada would be reimbursed. Yes!
It may seem like adding an extra step to the fulfillment process could cause trouble, especially with customers and their shipping expectations. If that savings isn’t enough, here are the other reasons why to use ShipHero Fulfillment with Section 321:
Due to ShipHero’s warehouse locations in Canada that are near two of the largest cities in the country, products can still be sent in a timely manner to anywhere in the U.S.
U.S. Ports are still feeling the squeeze of Q4 2021. Canadian ports in general have more room, meaning there will be less delay in receiving your products and getting them to the warehouse.
Canada has forged less contentious relationships with many Asian countries that eCommerce brands rely on for their products.
It is possible to use Section 321 by importing goods to Mexico as well. However, relations between the U.S. and Mexico tend to be more strained than relationships with the U.S. and Canada.
We are your top choice for Section 321 because ShipHero Fulfillment is going to do all the work for you! Filing custom forms, distributing inventory, fulfilling and shipping orders from Canada to the U.S., ShipHero will handle all of these steps. In short, clients get the benefit of saving money, and the same turnaround time just for using ShipHero. Yes!On top of that, clients get ShipHero’s full-service Fulfillment Solution with easy-to-understand pricing, including no zone shipping rates in the U.S., no hidden fees and best-in-class onboarding. “We knew as soon as we brought these Canadian facilities on board, that we could directly help our clients save money,” Aaron Rubin, Founder and CEO of ShipHero said. “This type of savings can have a significant impact on eCommerce brands of all sizes. That’s why ShipHero is willing to do what amounts to a lot of paperwork. Because we know brands will save.”
With supply chain woes still plaguing the industry and inflation on the rise, any type of cost-savings in the eCommerce industry is a necessity. ShipHero Fulfillment clients will easily get ahead of their competition by taking advantage of ShipHero and Section 321 today.If you’re new to ShipHero Fulfillment, please schedule a meeting today with our fulfillment experts to learn more about how we can help you get your orders picked, packed, and delivered with our fulfillment service. No setup fees, simply pay as you go. ShipHero works to ensure that organizations invest in the solutions that match their needs, to improve productivity, revenue, and success.Click HERE to Schedule a Meeting TodayBe sure to follow ShipHero on Twitter&LinkedIn today to stay up to date with the latest company news.Disclaimer: This page is solely for informational purposes and does not constitute legal advice. Programs are regulated and approved by the Canada Border Services Agency (CBSA) and U.S. Customs and Border Protection (CBP) and are subject to change. Please click HERE to read the full Terms & Conditions.
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Handling retail returns — especially e-commerce returns — in a way that keeps unwanted goods out of the waste cycle and able to be repurchased again quickly is a tough problem to solve. So tough that retailers often prefer to dodge the issue altogether, telling shoppers to keep unwanted items even after receiving a refund.
But the process of handling returns — known as "reverse logistics" — also presents a massive opportunity. AlixPartners estimates the value of all the refunds for stuff that actually stayed with consumers will total up to $4.4 billion across the retail industry. And Tony Sciarrota, president of the Reverse Logistics Association, says annual US returned merchandise could be valued as high as $500 billion.
With a problem that large, tech startups are certain to rush in.
There's very little slowing down e-commerce these days. But port congestion and shipping delays are two things that can grind it to a halt, at least for the small sellers who have harder time getting their goods into the US in the first place.
That's why e-commerce logistics startups targeting smaller sellers are making new moves to help.
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Following the successful rollout in November 2021 for Fulfillment Clients, ShipHero is happy to announce that PostHero with Klaviyo, is now available to U.S. Software Clients. PostHero with Klaviyo tracks all the post-shipment events that are important to customers. It also gives ShipHero’s clients clearer insight into their shipping carrier performance and delivery stats. PostHero with Klaviyo is currently available to ShipHero Fulfillment Clients and Software Clients with brand accounts in the U.S.This type of direct integration will help to raise the profile of ShipHero’s Software Clients by offering them the same transparency of their bigger rivals. It is also a huge benefit to customer satisfaction as details about package progress and delivery estimates can be better communicated.
PostHero already tracks packages across select U.S. carriers and provides insight by giving you the tools you need to truly understand your fulfillment process, even after the package has left the warehouse.The Klaviyo integration brings all the power of Klaviyo’s workflows to ShipHero’s software. U.S. brand accounts can take advantage of Klaviyo’s workflows to trigger certain events depending on the status of a package. PostHero with Klaviyo for Software brand accounts will also provide an easy-to-read dashboard. This dashboard will display data on packages at certain steps in the fulfillment pipeline. PostHero with Klaviyo:
The dashboard within ShipHero will provide insights like average transit time. This data can even be parsed at the state or carrier level. Currently, the available filters on the dashboard are:
The PostHero dashboard will also show any problematic orders, including those that are stuck, lost or delayed. Stuck (or lost) is defined as orders that were shipped, but not delivered, and there has been no update from the carrier in two business days. Delayed is defined as orders that were shipped 7 business days ago and were not delivered; but there has been a carrier update within the last two business days. This insight gives ShipHero’s U.S. Software Clients more data that helps them further streamline and improve their shipment processes. And it lets them know which carriers perform the best for them and their customers.“So many things can affect delivery,” Aaron Rubin, ShipHero’s Founder & CEO said. “It’s important to give our clients the ability to see as much as possible into that process. PostHero with Klaviyo provides powerful data that all eCommerce brands need.”The Klaviyo integration with PostHero is available for ShipHero’s U.S. clients. PostHero currently supports USPS, UPS, FedEx, Endicia and Shippo. For further details regarding the Klaviyo integration and how it can positively impact your eCommerce business, current ShipHero Clients should reach out to Client Support, HERE.
ShipHero is a US based, leading provider of cloud-based eCommerce fulfillment solutions that gives online retailers and third-party logistics providers the tools to ship more efficiently anywhere in the world. With more than 5,000 customers located around the globe, ShipHero offers online retailers a suite of services ranging from warehouse management software to outsourced fulfillment as a service. Some notable customers include Mars, Universal Music Group and Canadian Tire. Additionally, ShipHero is the official fulfillment network partner for Shopify, and is rapidly scaling a network of warehouses throughout the US to meet the growing demands of today’s online retailers.
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NEW YORK, Jan. 27, 2022 /PRNewswire/ -- ShipHero [https://shiphero.com/], the shipping and logistics provider for over 5,000 e-commerce brands and 3PLs, today announces it has entered into a strategic partnership with Pipe17 [https://pipe17.com/], a SaaS provider that makes it simple for e-commerce businesses to integrate their applications and have them work together to intelligently streamline their multi channel operations.
Starting today, ShipHero will be available to all Pipe17 customers as a new channel option for  warehouse management software (WMS). In addition, ShipHero's SaaS clients can now take advantage of Pipe17's growing base of e-commerce integrations and workflows to streamline their operations and more easily incorporate their Enterprise Resource Planning (ERPs) and Order and Inventory Management Systems (OIMSs).
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